1
Reservation process
- Before payment, please read the venue usage rules carefully. After payment, it is deemed that the customer has read, understood and agreed to abide by the company's venue rental terms and conditions.
- The booking amount is 40% of the total rental fee. Customers must pay within 60 minutes to confirm the booking. If the booking payment is not received by the deadline, the booking will be cancelled and the relevant time slot will be reopened.
2
Cancellation and Rescheduling
- Once the reservation is confirmed, it cannot be cancelled and is not refundable.
- If you need to reschedule before your appointment, you will be charged an administration fee of $600.
3
Venue Usage Time
- The venue rental time is based on the customer's reservation time. If the customer is late, the rental time will not be extended.
- If the customer does not have any other reservations before the scheduled time, the company can provide free entry 15 minutes earlier.
- We do not provide equipment setup beyond the scheduled time. Please arrange your own time and return the venue on time. Overtime will be charged. If the overtime is less than one hour, it will still be calculated as one hour. If it exceeds 15 minutes but less than one hour, it will also be calculated as one hour.
- If the customer does not have other appointments after the scheduled time, the customer can add extra time by the hour and must pay the extra time fee on site before leaving.
- Overtime and on-site extra time charges:
Monday to Thursday: $580/hour Friday to Sunday and public holidays: $680/hour
4
Precautions for use of the venue
- Please wear the slippers or shoe covers we provide when entering the venue. If you feel uncomfortable and need to wear your own shoes, an additional cleaning fee of **$400** will be charged.
- If customers need to eat or drink in the venue, a cleaning fee of **$400** will be charged.
- Smoking is strictly prohibited inside the venue.
- The furniture on site can be moved by yourself, but please be careful to lift the whole piece of furniture when moving to avoid scratching the floor. Please make your own assessment. If you are injured during the move, the company will not be responsible.
- When using the equipment on site, customers are requested to use it with caution. The company is not responsible for any injuries that occur during use.
- Before leaving, please restore all furniture and items to their original locations. Otherwise, a **$1000 venue restoration fee** will be charged.
- Please clean the venue before leaving and pack up all food containers and dispose of them in the trash cans on the stairs opposite the venue. We will provide trash bags and cleaning supplies.
5
Arrangements under Black Rainstorm and Tropical Cyclone Warning Signal No. 8 or above
- During the period when the above weather warnings are in effect, the venue will remain open and customers can continue to use it, but the risks are borne by the customers. Customers can also arrange free rescheduling.
6
Closed circuit recording
- To protect the interests of our company and customers, the venue is equipped with 24-hour closed-circuit television recording.
- Do not attempt or attempt to obstruct or interrupt the closed-circuit TV recording, otherwise all losses and risks will be borne by the customer.
7
Compensation
- If any facilities, including furniture, walls, floors, etc., are damaged, the hirer must pay compensation.
- If the venue and facilities are soiled/damaged during the rental period, customers will be required to pay a cleaning fee of $1000 (severe soiling or additional charges may apply).
8
Disclaimer
- All activities of the renter have nothing to do with the Association and the venue will not bear any responsibility.
- The hirer should purchase relevant insurance by himself. The Association will not be responsible for any personal injury or property damage caused by activities held at the venue of the Association.
- Please read and fully understand the above terms and conditions before paying the deposit. Paying the deposit will be deemed as acceptance of the above terms and conditions. If you have any questions, please contact us.
- In case of any dispute, the Company reserves the right to make the final decision on the interpretation of the above terms and conditions.
9
Email and Privacy Policy
We may collect, use and retain various types of your personal data for the following purposes:
After registering as a member, you will be notified of successful registration;
To inform you about our products and services;
For news communications;
For promotional emails.
However, we do offer you the option to opt-out (or unsubscribe) from marketing or promotional emails that we may send you.